Bridging the Global Digital Divide: Addressing the Internet Usage Gap

In a world that is increasingly relying on digital connectivity, an alarming 3.1 billion people remain unconnected to the internet despite living in areas with network coverage, underscoring a significant global usage gap. According to the GSMA, mobile internet usage has reached 4.7 billion people worldwide, accounting for 58% of the population. The year 2024 alone saw an additional 200 million people accessing mobile internet. However, 38% of the global population remains offline, primarily due to barriers such as device affordability, literacy, and lack of digital skills, particularly in low- and middle-income countries (LMICs).

Understanding the Barriers to Internet Connectivity

Mobile remains the primary means of internet access in LMICs, contributing to 84% of all connections. Despite enhanced mobile coverage, with 40 million additional people gaining access in 2024—most of them in sub-Saharan Africa—challenges persist. Around 300 million people globally, or 4% of the population, still live in areas without mobile internet coverage. For those residing within coverage zones, financial hurdles such as the high cost of devices continue to prevent internet adoption. The GSMA report highlights how affordable entry-level handsets, priced at 16% of the average income in LMICs and up to 48% for the poorest 20%, remain out of reach for many potential users.

The Socioeconomic Impact of Closing the Usage Gap

Addressing the digital divide could unlock unprecedented economic opportunities. The GSMA projects that closing the internet usage gap could contribute an additional US$3.5 trillion to global GDP by 2030. The majority of unconnected individuals—93%—reside in developing countries, with rural populations and women being disproportionately affected. Adults in remote regions are 35% less likely to use mobile internet than their urban counterparts, while women in emerging markets are 14% less likely than men to go online. Tackling these disparities could foster inclusive growth and reduce inequalities on a global scale.

Collaborative Solutions for a Connected Future

GSMA Director General Vivek Badrinath emphasizes the need for a collaborative, concerted effort to overcome these barriers and connect the unconnected. He highlights how an affordable $30 handset could make mobile internet accessible to up to 1.6 billion people currently priced out of the market. Achieving this vision will require industry-wide synergies among mobile operators, device manufacturers, policymakers, financial institutions, and other stakeholders. Innovative financing models, targeted policies, and investments in digital literacy programs will be essential to ensure meaningful progress toward bridging the digital divide.

Although the challenges are significant, the potential rewards—both socially and economically—are immense. Bridging the digital divide is more than just a technological challenge; it is a moral imperative for fostering a globally connected and equitable society.