GSMA Appoints Hakan Dursun as Chief Strategy Officer Amid Industry Transformation
According to a recent announcement by the GSMA, Hakan Dursun has been appointed as the organization’s new Chief Strategy Officer (CSO). With over two decades of leadership experience in telecommunications, technology, and consulting, Dursun will play a pivotal role in defining the GSMA’s strategic direction and aligning industry priorities at a critical time for global connectivity.
Hakan Dursun’s Role and Vision for the GSMA

Based in London, Hakan Dursun will not only lead the GSMA’s strategic initiatives but will also oversee the GSMA Intelligence team, a key research division providing data-driven insights for the mobile industry. Reporting directly to GSMA’s Director General Vivek Badrinath, Dursun will collaborate with C-suite leaders across the GSMA’s member organizations to tackle pressing industry challenges and establish a unified vision for the mobile sector.
Dursun’s career trajectory has included high-level roles at Türk Telekom, British Telecom, and U.S.-based TelcoDR. His professional history is marked by achieving large-scale transformations, managing multi-billion-dollar P&Ls, and pioneering digital initiatives across mobile, fixed, and TV services. His appointment signals GSMA’s commitment to mobilizing industry-wide transformation at a time when innovation in connectivity is at the forefront of economic and societal progress.
What This Means for the Telecom Industry

The appointment of Hakan Dursun comes at a time when the global telecom sector is evolving at an unprecedented pace. Recent market data suggests that the mobile market alone is forecasted to exceed $1.8 trillion in global revenue by 2027, driven by innovations in 5G, IoT, and AI-powered networks. The GSMA, representing over 750 mobile network operators worldwide, plays a critical role in advocating for policy initiatives, interoperability standards, and emerging technologies.
With the need for greater industry alignment and focus on issues such as sustainability, data privacy, and equitable access to connectivity, Dursun’s leadership is expected to steer the GSMA into key growth opportunities. His extensive international experience will likely help bridge gaps between established players and emerging markets, fostering collaboration across regions.
Expert Perspectives and Future Outlook

Industry analysts believe Dursun’s tenure could reshape how telecommunications companies prioritize their strategic goals in the coming years. “With mobile connectivity expanding far beyond traditional communication to power smart cities, digital healthcare, and advanced manufacturing, the GSMA’s focus must extend to adjacent industries,” said Mark Hansen, a telecom analyst at Global Data Insights.
Additionally, Dursun’s background working with both telecom incumbents and tech-driven ventures uniquely positions him to drive collaboration across different segments of the ecosystem. His work with GSMA Intelligence will further help stakeholders navigate the post-pandemic world, where connectivity continues to underpin economic recovery and innovation.
As the GSMA ramps up its efforts ahead of the annual Mobile World Congress (MWC) in Barcelona, Dursun’s strategic input is anticipated to influence the organization’s approach towards preparing the mobile industry for 2030 and beyond.
Conclusion

Hakan Dursun’s appointment as GSMA’s Chief Strategy Officer not only highlights the organization’s commitment to industry transformation but also underscores the broader evolution of the global telecom sector. As mobile technology continues to drive societal and economic changes, the GSMA’s strategic initiatives will remain critical.
What are your thoughts on the future of mobile connectivity? How can organizations like the GSMA amplify their contributions to the industry? Share your perspectives in the comments below.