Du Partners with Microsoft and Nokia for Arabic Telecom Language Model Innovation
Du, the telecom and digital services provider, has collaborated with Microsoft, Nokia, Khalifa University’s 6G Research Centre, and the International Telecommunication Union (ITU) to introduce the groundbreaking Arabic Telecom Large Language Model (LLM). This innovative partnership aims to enhance du’s internal operations by leveraging efficiency, automation, and AI-driven advancements.
The Arabic Telecom LLM is a unique collaboration that integrates global technological innovation, regional research excellence, and international policy direction to create an AI model that caters to essential telecom functions in Arabic. This initiative marks a significant milestone in the industry, emphasizing the focus on optimizing du’s internal telecom operations towards aligning with the UAE’s vision for sovereign AI capabilities.
One of the key features of this collaboration is the development of an Arabic-language telecom assistant that aids du’s internal teams in real-time customer complaint resolution, device troubleshooting, and intelligent operational insights using culturally sensitive and context-aware interactions. The model is structured to revolutionize internal processes while maintaining linguistic precision and cultural sensitivity specific to the UAE market.
Saleem AlBlooshi, the Chief Technology Officer at du, commented,
