Huawei Highlights AI-Driven Operational Transformation at GITEX GLOBAL 2025

At GITEX GLOBAL 2025, Huawei showcased groundbreaking advances in intelligent operations during their Industry Intelligent Operations Forum. Bringing together over 50 international customers and partners, the event explored how AI is reshaping operational workflows across industries such as finance, telecom, government, and OTT services. The discussions delved into the challenges of integrating AI into complex cloud-based and distributed IT architectures, a common hurdle for many industries in their digital transformation journey. With increasing operational complexities, maintaining service reliability and meeting high Service-Level Agreements (SLAs) becomes a formidable task.

Revolutionizing Operations with AI and Digital Twin Technologies

Lucas Lu, the President of Huawei ICT Assurance and Operations Services, emphasized the critical need to shift operational models to overcome these challenges. He unveiled Huawei’s innovative approach: a collaborative ecosystem of “Experts + Intelligent Assistants + AI Agents.” This pioneering model leverages the combined power of AI and digital twin technologies to transform operations from being reactive to predictive and automated. By embracing this strategic evolution, industries can achieve advanced fault identification, precision maintenance, and seamless business continuity at scale.

Huawei’s efforts are already yielding measurable success in multiple domains. Kevin Ye, Director of Huawei Intelligent Operations Domain, highlighted a suite of specialized AI-driven solutions tailored to various sectors. These solutions demonstrate how AI can optimize infrastructure performance while reducing costs and eliminating operational inefficiencies.

Transformative Solutions in Key Sectors

In the data center space, Huawei’s MindOps-powered full-stack solution provides cloud resource optimization, automated change management, and intelligent fault diagnosis across domains. Customers utilizing this solution have experienced over 99.9% availability, reduced fault localization times to under 10 minutes, and improved cloud resource efficiency by more than 10%. Such results illustrate the potential of AI to enhance uptime and minimize disruptions.

Similarly, in private networks, Huawei has developed an extensive repository of over 200 diagnostic assets for mobile networks. The platform’s performance KPI prediction capabilities offer over 85% accuracy for private line deployments, while over 150 analysis assets for FTTH scenarios ensure rapid fault identification across multi-vendor environments. These advances empower businesses to maintain robust, reliable networks with minimal downtime.

Enhanced Operations for Smarter Campus Networks and AI Computing

Campus network operations have also benefited greatly from Huawei’s intelligent solutions. With unified monitoring and AI-driven optimization tools, customers can leverage innovations like wired-wireless collaborative tuning, precision capacity planning, and minute-level fault localization. These features have proven invaluable for achieving zero incidents during major events and resolving thousands of potential issues proactively.

In intelligent computing, Huawei’s AI Ops solution stands out by delivering complete visibility and assurance for AI training and inference clusters. Capabilities such as automated fault localization for training tasks, cross-domain diagnosis within minutes, and inference performance monitoring have helped customers achieve over 98% cluster availability and 99.9% inference service reliability. These capabilities are critical for supporting enterprise-grade AI deployments.

A Vision for the Future

Looking ahead, Huawei aims to deepen the integration of AI, Agents, and Digital Twins into operational workflows. By building open platforms and expanding partnerships, the company is fostering a global ecosystem focused on predictive and autonomous operations. Huawei’s goal is to empower industries to transform operational challenges into growth opportunities, driving smarter and more efficient workplaces worldwide.

GITEX GLOBAL 2025 served as a testament to Huawei’s commitment to innovation and collaboration, as the company continues to lead the way in shaping the future of AI-driven intelligent operations. With proven strategies and transformative solutions, Huawei is positioning itself as a key enabler of tomorrow’s intelligent, resilient industries.