InfraX and Ericsson Partner to Drive Digital Transformation of UAE Utilities

Smart utilities are taking center stage in the United Arab Emirates (UAE) as InfraX, a subsidiary of Digital DEWA, partners with global technology leader Ericsson to accelerate the digital transformation of the utility sector. This collaboration was formalized with the signing of a memorandum of understanding (MoU) during GITEX Global 2025, a renowned technology exhibition recently held in Dubai. The agreement emphasizes the development of Internet of Things (IoT) applications, automation use cases, and the delivery of scalable solutions. These efforts aim to boost operational efficiency in the UAE’s utility sector while paving the way for future innovations.

The Future of Utilities in the UAE

InfraX, the digital backbone of Dubai Electricity and Water Authority (DEWA), is committed to creating smart, connected utilities that meet the highest standards of efficiency and reliability. With its specialized IoT license, the company is uniquely positioned to commercialize IoT networks and services, supporting both DEWA’s operations and external enterprises navigating their digital transformation journeys. This initiative aligns with the UAE’s broader vision of integrating cutting-edge technologies into critical infrastructure, ensuring sustainability and efficiency in service delivery.

Ericsson, renowned for its expertise in network modernization and mission-critical connectivity, brings significant value to this partnership. By leveraging its global knowledge base and advanced technologies, Ericsson plans to collaborate with InfraX in co-developing innovative solutions tailored for utility-specific challenges. Together, the two entities aim to redefine the role of digital technologies in transforming utilities, making them more resilient and adaptable to future demands.

Collaborating for Scalable Innovation

This agreement is not a standalone initiative but builds on a longstanding relationship between InfraX and Ericsson. The MoU serves as a robust framework for ongoing collaboration, offering opportunities for innovation and fostering scalable growth across the sector. Petra Schirren, Head of Ericsson GCC, highlighted the significance of this partnership, stating, “Our memorandum of understanding with InfraX reflects our commitment to working with our partners in the United Arab Emirates on digital transformation initiatives that provide long-term value to society.”

By combining InfraX’s commitment to reliability with Ericsson’s technological expertise, the partnership aims to truly bring smart utilities to life in the UAE. The journey of co-developing utility-specific use cases and promoting collaborative innovation underscores the vast potential of digitalization in reshaping the utilities landscape. As the UAE continues to push the boundaries of technological advancements, this collaboration provides a model for transforming critical infrastructure to meet the ever-evolving needs of society.

Empowering the Digital Future of Utilities

Smart utilities are instrumental in realizing the larger goals of sustainability, efficiency, and technological modernization. By sharing technical expertise and creating adaptable solutions, InfraX and Ericsson are setting a benchmark for how digital technologies can be leveraged in utility operations. This partnership not only supports InfraX’s strategic goals but also aligns with the UAE’s commitment to driving innovation and transitioning toward fully connected, smart infrastructures.

The implications of this collaboration go beyond infrastructure modernization. It lays the groundwork for more efficient service delivery, optimized resource utilization, and a more sustainable future for the energy and water sectors. InfraX and Ericsson’s endeavors demonstrate a forward-thinking approach to solving some of the most pressing challenges faced by the global utility industry today.