Orange Africa and Middle East Implements AI Strategies for Telecom Operations
Orange Africa and Middle East Embracing Artificial Intelligence
The telecommunications industry sees the transformative power of artificial intelligence (AI) with Orange Africa and Middle East at the forefront of integration. In their 2024 Corporate Social Responsibility Report, Orange revealed their adoption of AI innovations with initiatives like the “Smart Capex” system.
This system utilizes machine learning algorithms to analyze real-time data on traffic, consumption, and environmental factors. By leveraging this data, Orange can efficiently adjust network capacity based on demand, leading to targeted investments and enhanced operational efficiency.
AI for Energy Optimization and Predictive Maintenance
AI-driven systems are optimizing energy management at technical sites by dynamically adjusting power supply based on local conditions and solar energy potential. This results in significant fuel savings of up to 25% in certain regions.
Moreover, AI-powered predictive maintenance identifies equipment issues before they escalate, reducing service disruptions and emergency interventions. Brelotte Ba, Deputy CEO of Orange Africa and Middle East, highlights the substantial value AI brings to customers, employees, and their network.
Global Telecom Trends in AI Implementation
Industry data indicates that a large percentage of global telecom operators are exploring AI technologies to improve connectivity and customer experiences. Orange’s strategic focus on AI is reflective of this trend, with positive impacts on revenue growth anticipated.
With a customer base of 161 million across 17 countries, Orange Africa and Middle East saw a significant increase in revenue in 2024, coupled with substantial investments in infrastructure and technology development.
