Smart Communications Launches ViLTE Video Calling Service for Enhanced Connectivity

In an exciting new development, Smart Communications, the wireless unit of PLDT, has officially launched its Video Over LTE (ViLTE) service, revolutionizing the way subscribers make video calls. Unlike traditional methods that rely on third-party apps, ViLTE allows users to initiate video calls directly through their phones, as seamlessly as making voice calls. Available for both Smart and TNT users, this feature is set to redefine communication, offering superior quality and efficiency while allowing customers to multitask effortlessly during their calls.
What Makes ViLTE Stand Out?

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The ViLTE service, which also integrates seamlessly with Wi-Fi calling, enables users to enjoy high-quality video calls as part of their existing voice subscription packages. Importantly, only the caller is billed for the call, while receivers, including those who are not Smart or TNT subscribers, can participate without any cost. However, to take advantage of this cutting-edge service, users on both ends of the call must have VoLTE- and ViLTE-enabled devices, activate the necessary features, and ensure their Android devices are running the latest software.
While video calling itself is not new, ViLTE offers significant advantages over popular over-the-top (OTT) apps like WhatsApp. The service boasts greater battery efficiency, stable connections even in high-traffic areas, and seamless multitasking capabilities. Whether browsing, streaming videos, or using other apps during a call, ViLTE ensures an uninterrupted and smooth experience, making it an appealing choice for users seeking convenience and quality in everyday communication.
Smart’s Push for 4G and 5G Network Expansion

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Smart Communications has emphasized its commitment to enhancing its network infrastructure. According to Smart FVP Lloyd R. Manaloto, the company continues to expand its 4G and 5G networks across the Philippines to support data-intensive applications such as video calls, live streaming, and mobile gaming. This investment underlines Smart’s efforts to provide a superior customer experience by keeping up with the rising demand for better connectivity and ensuring that subscribers can leverage the full potential of modern innovations like ViLTE.
“With ViLTE, we are enhancing everyday communication by empowering our customers with a clearer and more immersive way to connect,” said Manaloto. This push aligns with the broader technological shift in the telecom industry toward providing more integrated and efficient solutions for today’s digitally-driven consumers. By merging cutting-edge features with robust network architecture, Smart is setting a high standard for telco services in the region.
Implications of ViLTE for the Future

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As customer needs evolve, the introduction of ViLTE ushers in a new era of flexible, high-quality communication tools. Beyond the technological benefits, the simplicity and convenience of ViLTE could potentially draw more users toward Smart’s wireless services. By catering to both personal and professional communication needs, it positions itself as an indispensable tool in a world increasingly dependent on reliable and feature-rich mobile services.
This innovation comes at a time when users are looking for alternatives to traditional video calling apps, given the limitations often experienced with battery consumption, connectivity, and multitasking. With advancements like ViLTE, Smart not only addresses these challenges but also sets the stage for future developments in telecommunications, marking itself as a pioneer in the industry.